Contact us
Contact Custom Keyboard Co.
Your Questions, Custom Requests, and Support Hub
We’re Here to Help!
Whether you’re curious about designing your dream keyboard, need assistance with an existing order, or have general inquiries, our team is ready to assist. Reach out via email, and we’ll respond within 24 hours (excluding weekends and holidays).
How We Can Assist You:
🔸 Custom Keyboard Consultations: Need advice on switches, keycaps, or layout preferences? Let’s build your perfect setup.
🔸 Order Support: Tracking updates, payment issues, or modifications to existing orders.
🔸 Technical Questions: Troubleshooting, compatibility checks, or product specifications.
🔸 Wholesale/Bulk Orders: Inquire about special pricing for group purchases or collaborations.
Contact Information
📧 Email: chenjiarui20050818@gmail.com
Please include:
- Your order number (if applicable)
- Detailed description of your request
Before You Email:
Quick answers might already be waiting in our FAQ Section. Check topics like shipping timelines, return policies, and customization guidelines.
Response Time:
We strive to reply within 24 hours on business days (Monday-Friday, 9 AM - 5 PM GMT). For urgent matters, mark your email as “URGENT” in the subject line.
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